PRIVACY POLICY

Last Updated: 11 August 2026

TWOFOURSEVEN LEGACY respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit www.houseof247.com, make a purchase, contact us or otherwise interact with us.

This policy is intended to operate in accordance with applicable Malaysian personal data protection laws, including the Personal Data Protection Act 2010 (Act 709) and applicable amendments and regulations. The Malaysian Personal Data Protection Department states that businesses processing personal data in commercial transactions are subject to the Act and its data protection principles.

1. WHO WE ARE

TWOFOURSEVEN LEGACY
Registration No.: 202603047879 (PG0583699-D)
Website: www.houseof247.com
Email: help@houseof247.com

In this Privacy Policy, “247”, “we”, “us” and “our” refer to TWOFOURSEVEN LEGACY.

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information such as:

Personal information

Full name
Email address
Telephone number
Billing address
Delivery address

Order information

Products purchased
Order number
Order history
Delivery information
Transaction details

Payment information

Payments may be processed through third-party payment providers. We may receive information necessary to confirm your payment, but we do not intentionally store complete payment card details on our own systems.

Technical information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device information
Operating system
Pages visited
Website interactions
Approximate location information derived from technical data

3. HOW WE COLLECT YOUR INFORMATION

We may collect personal information when you:

Create or use an account
Place an order
Subscribe to our communications
Contact customer service
Submit an enquiry
Participate in promotions
Interact with our website
Voluntarily provide information to us

We may also receive certain information from payment providers, delivery partners and technology providers involved in providing our services.

4. HOW WE USE YOUR INFORMATION

We may use your information to:

Process and fulfil your orders
Process payments
Arrange delivery
Provide customer support
Respond to enquiries
Manage your account
Send order and transaction updates
Improve our website and services
Prevent fraud and misuse
Maintain website security
Analyse website usage
Conduct business and administrative activities
Comply with applicable legal obligations

Where permitted by applicable law, we may also use your contact information to send marketing communications about our products, promotions and updates.

You may opt out of marketing communications at any time.

5. DISCLOSURE OF PERSONAL DATA

We may disclose relevant personal information to trusted third parties where necessary to operate our business, including:

Payment service providers
Courier and delivery companies
Website hosting providers
E-commerce and technology providers
Analytics providers
Marketing and communication service providers
Professional advisers
Government authorities or regulators where required by law

We only disclose information where reasonably necessary for the relevant purpose or where required or permitted by applicable law.

6. PAYMENT INFORMATION

Payments made through our website may be handled by third-party payment providers.

We do not intentionally collect or store complete payment card numbers or security codes on our own systems.

Payment providers may process your information according to their own privacy policies and security practices.

7. COOKIES

Our website may use cookies and similar technologies.

Cookies may help us:

Keep the website functioning properly
Remember certain preferences
Understand how visitors use our website
Improve website performance
Measure marketing effectiveness

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

The Malaysian Personal Data Protection Department also recognises cookies as a technology that may be used to enhance website functionality and retain browsing information.

8. MARKETING COMMUNICATIONS

If you have opted to receive marketing communications from us, we may send information about:

New fragrance launches
Promotions
Special offers
Events
Brand updates

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us at help@houseof247.com.

9. DATA SECURITY

We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining business records, resolving disputes and complying with legal, accounting and regulatory requirements.

When information is no longer required, we may securely delete or anonymise it where reasonably practicable.

11. YOUR RIGHTS

Subject to applicable law and any applicable conditions or exceptions, you may have rights relating to your personal data, including rights to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent where processing is based on consent
Ask questions about how your personal information is processed
Opt out of direct marketing communications

Requests may be made by contacting:

help@houseof247.com

We may need to verify your identity before processing certain requests.

The Malaysian Personal Data Protection Department’s guidance identifies matters such as collection, purposes, disclosure, security, retention, cookies, marketing and data-subject rights as important components of a privacy notice.

12. CHILDREN’S INFORMATION

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children for purposes that are not permitted under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at help@houseof247.com.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social media platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process or store information outside Malaysia.

Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable legal requirements.

Any updated version will be published on this website with a revised “Last Updated” date.

16. CONTACT US

If you have questions, requests or concerns regarding this Privacy Policy or your personal data, please contact:

TWOFOURSEVEN LEGACY
Registration No.: 202603047879 (PG0583699-D)
Email: help@houseof247.com
Website: www.houseof247.com